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support@payflow.com
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Real-time assistance
Problem: API requests are returning 401 errors
Solution: Check that your API key is correct and included in the Authorization header. Ensure you're using the right key for test vs live mode.
Problem: Webhooks are not being delivered to your endpoint
Solution: Verify your webhook URL is accessible via HTTPS, check your endpoint is responding with 200 status, and ensure webhook signature verification is working correctly.
Problem: Payments are failing during processing
Solution: Check your payment provider configuration, verify credentials are correct, and ensure your account is properly set up with the provider.